Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist and transform patient experiences from the comfort of your home. We're seeking a compassionate professional to serve as the first point of contact for our Honolulu-based practice, delivering exceptional virtual support to patients across Hawaii. Enjoy competitive pay, comprehensive benefits, and flexible scheduling while making a meaningful impact in healthcare.
Responsibilities
- Manage virtual patient intake via phone, email, and secure messaging
- Schedule appointments and coordinate telehealth visits
- Verify insurance eligibility and process electronic claims
- Maintain accurate patient records in EMR systems
- Assist providers with administrative documentation
- Resolve patient inquiries with empathy and professionalism
Qualifications
- 2+ years medical reception or administrative healthcare experience
- Proficiency with EMR/EHR systems (e.g., Epic, Athena)
- Strong knowledge of HIPAA compliance protocols
- Exceptional communication and multitasking abilities
- High-speed internet and quiet home workspace
- Valid Hawaii medical assistant certification preferred