Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist and become the first point of contact for patients seeking exceptional care. This fully remote position allows you to serve our Reno community while enjoying the flexibility of working from home. Sierra Nevada Health Partners is committed to delivering patient-centered care through innovative telehealth solutions, and we're seeking a compassionate professional to manage our virtual front desk operations.
What We Offer:
- 100% remote work environment
- Comprehensive training and ongoing support
- Competitive salary with health benefits
- Opportunities for professional growth
- Modern digital health tools and EMR system
Responsibilities
- Manage patient scheduling via our HIPAA-compliant telehealth platform
- Handle virtual check-ins and verify insurance coverage
- Coordinate telehealth appointments and video consultations
- Maintain accurate electronic health records (EMR)
- Process billing codes and insurance claims remotely
- Respond to patient inquiries via secure messaging systems
- Collaborate with clinical teams for seamless care coordination
- Ensure compliance with healthcare privacy regulations (HIPAA)
Qualifications
- Minimum 2 years of medical reception or front desk experience
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and customer service skills
- Ability to work independently in a remote setting
- High-speed internet connection and quiet workspace
- Experience with telehealth platforms (Zoom, Doxy.me)
- Basic understanding of healthcare compliance standards