Job Description
Join our award-winning healthcare team as a Senior Medical Receptionist at MediCare Plus Sacramento. We offer industry-leading compensation and benefits for top-tier professionals who excel in patient-first environments. Enjoy a supportive atmosphere with growth opportunities in one of California's most dynamic healthcare markets. Competitive salary, comprehensive benefits, and flexible scheduling included.
Responsibilities
- Manage patient intake, scheduling, and insurance verification with precision
- Coordinate multi-specialty appointments and telehealth consultations
- Handle confidential medical records and HIPAA-compliant documentation
- Train new reception staff on practice management systems
- Resolve patient inquiries and complaints with exceptional service
- Collaborate with clinical teams to optimize patient flow
- Perform billing reconciliation and financial counseling
Qualifications
- Minimum 3 years' medical reception experience in a busy clinic/hospital
- Expert knowledge of Epic/Electronic Health Records systems
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional multitasking and conflict resolution skills
- Strong attention to detail in patient data management
- Proficiency in medical billing codes (ICD-10, CPT)
- Spanish bilingual fluency required