Job Description
Join Chicago's premier healthcare facility as a Senior Medical Receptionist and elevate patient experiences to new heights. We offer a competitive compensation package, comprehensive benefits, and a dynamic environment where your administrative expertise directly impacts patient care excellence.
Why Apply?
• Premium compensation with performance bonuses
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and professional development stipends
• State-of-the-art facility in downtown Chicago
Responsibilities
- Manage patient scheduling with precision and empathy
- Coordinate insurance verification and billing processes
- Maintain HIPAA-compliant electronic health records
- Lead training for new reception staff
- Resolve patient inquiries and concerns with discretion
- Collaborate with clinical teams for seamless care coordination
Qualifications
- 3+ years of medical reception experience in high-volume settings
- Mastery of Epic or NextGen EMR systems
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional conflict resolution and multitasking abilities
- Advanced knowledge of HIPAA and healthcare regulations
- Proven track record in patient satisfaction metrics