Job Description
Join our award-winning healthcare team as a Senior Medical Receptionist at Columbus Health Partners. We're seeking a polished professional to elevate patient experiences through exceptional administrative support. Enjoy competitive compensation, comprehensive benefits, and career growth in a state-of-the-art medical facility. If you thrive in fast-paced environments and possess exceptional communication skills, apply today!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate complex appointment scheduling across multiple specialties
- Verify insurance eligibility and maintain accurate patient records
- Handle sensitive patient inquiries with discretion and professionalism
- Train junior reception staff on clinic protocols and software
- Collaborate with billing department to resolve account discrepancies
- Maintain HIPAA compliance for all patient communications
Qualifications
- 3+ years of medical reception experience in a busy clinic
- Expertise in Epic EHR and scheduling systems
- CCMA or CMA certification preferred
- Exceptional multitasking and conflict resolution abilities
- Proficiency in medical terminology and insurance verification
- Proven track record in patient satisfaction metrics
- Ability to work flexible hours including occasional weekends