Job Description
Join our award-winning healthcare team in Glendale, AZ as a Triage Nurse! We're seeking a compassionate professional to be the first point of contact for patients in our busy emergency department. This critical role requires exceptional clinical judgment, communication skills, and the ability to prioritize care in high-pressure situations. Enjoy competitive compensation, comprehensive benefits including health/dental/vision, and opportunities for professional growth through our continuing education programs. Work in a state-of-the-art facility with cutting-edge technology while making a real difference in your community.
Responsibilities
- Assess patient symptoms via phone and triage calls using standardized protocols
- Provide urgent medical advice and prioritize patient care based on acuity
- Collaborate with physicians and clinical staff to coordinate patient flow
- Maintain accurate electronic health records and documentation
- Handle sensitive patient information with strict HIPAA compliance
- Participate in continuous quality improvement initiatives
- Provide patient education on home care and follow-up instructions
Qualifications
- Active RN license in Arizona
- Minimum 2 years emergency room or urgent care experience
- BLS and ACLS certifications required
- Proficient in EHR systems (EPIC preferred)
- Exceptional critical thinking and decision-making abilities
- Strong written and verbal communication skills
- Ability to remain calm and professional in high-stress situations