Job Description
Join our award-winning healthcare team as a Medical Receptionist in the heart of Chicago! We're urgently seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in a state-of-the-art medical facility.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Handle insurance verification and billing inquiries
- Maintain accurate electronic health records (EHR)
- Coordinate with clinical staff to ensure seamless patient flow
- Answer multi-line phone systems and triage calls efficiently
- Process payments and manage financial transactions
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year medical office reception experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- High school diploma or equivalent; healthcare certification a plus
- Ability to work flexible hours including occasional weekends
- Customer service mindset with problem-solving skills