Job Description
Join our award-winning healthcare team in beautiful Virginia Beach! Coastal Medical Associates is urgently seeking a compassionate and professional Medical Receptionist to serve as the first point of contact for our patients. This critical role combines administrative excellence with patient-centered care in a fast-paced environment. If you thrive in dynamic settings and want to make a tangible difference in community health, apply today!
Why Join Us?
- Comprehensive benefits package including health/dental/vision
- Competitive salary and paid time off
- Continuing education opportunities
- Modern facility with state-of-the-art technology
- Supportive team culture focused on patient wellness
Responsibilities
- Manage patient scheduling, registration, and check-in/out procedures
- Verify insurance information and collect co-pays efficiently
- Handle confidential patient records with HIPAA compliance
- Coordinate multi-specialty referrals and appointment follow-ups
- Answer multi-line phone system with professional etiquette
- Process billing documentation and coding requirements
- Maintain clean, organized reception area and supplies
- Assist with medical records management and filing systems
Qualifications
- Minimum 1 year medical office or front desk experience
- Proficiency in EMR/EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Detail-oriented with strong organizational abilities
- High school diploma or equivalent (college degree preferred)
- Valid CPR certification (or willingness to obtain)