Job Description
Join our award-winning healthcare team in Richmond, VA as a Triage Nurse and become the critical first point of contact for patients in need. We're urgently seeking compassionate professionals to deliver exceptional emergency triage services in a fast-paced environment. Enjoy state-of-the-art facilities, competitive benefits, and opportunities for career advancement. Apply today to make an immediate impact on patient care in our vibrant community!
Responsibilities
- Assess patient symptoms and prioritize cases according to medical urgency using established protocols
- Provide accurate telephone consultations to patients and healthcare providers
- Collaborate with physicians and emergency department staff to ensure seamless patient flow
- Document patient encounters comprehensively in EHR systems while maintaining HIPAA compliance
- Monitor and update patient status in real-time during critical situations
- Provide health education and discharge instructions to patients and families
- Participate in continuous quality improvement initiatives for triage processes
Qualifications
- Active RN license in Virginia with minimum 2 years emergency or triage experience
- BLS and ACLS certifications required; TNCC preferred
- Expertise in rapid assessment and prioritization of acute conditions
- Exceptional communication skills with ability to de-escalate anxious callers
- Proficiency in electronic health records (Epic/Cerner preferred)
- Ability to maintain composure under high-pressure situations
- Bachelor's in Nursing (BSN) or relevant advanced certification preferred