Job Description
Join our dynamic healthcare team in Corpus Christi as a Medical Receptionist with flexible scheduling options! Coastal Health Solutions offers a supportive environment where your organizational skills directly impact patient experiences. Enjoy work-life balance with adaptable hours while serving our diverse community. We provide comprehensive training, competitive compensation, and opportunities for professional growth in a state-of-the-art medical facility.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Coordinate multi-specialty appointment scheduling across 15+ providers
- Verify insurance coverage and collect co-payments using Epic EMR systems
- Handle confidential medical records in compliance with HIPAA regulations
- Process billing claims and resolve patient billing inquiries
- Coordinate with clinical staff to optimize patient flow and wait times
- Maintain organized front-desk operations and inventory management
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical reception or patient services
- Proficiency in scheduling software (Epic, Athenahealth, or similar)
- Strong knowledge of insurance verification and billing procedures
- Exceptional communication skills in English and Spanish (bilingual required)
- Ability to multitask in high-volume clinical environments
- Professional demeanor with crisis management capabilities
- Flexibility to work evenings/weekends as needed