Job Description
Join our award-winning healthcare team as a Medical Receptionist at HealthFirst Medical Center! We're seeking a compassionate professional to deliver exceptional patient experiences while managing critical administrative operations. Enjoy competitive benefits, career advancement opportunities, and a supportive environment in Anaheim's premier medical facility.
Responsibilities
- Manage patient registration, check-in/check-out processes, and appointment scheduling
- Verify insurance coverage and maintain accurate patient records in EMR systems
- Coordinate with clinical teams to optimize patient flow and minimize wait times
- Handle confidential patient communications via phone, email, and in-person
- Process payments, collect co-pays, and manage billing documentation
- Maintain clean, organized reception area with HIPAA-compliant protocols
Qualifications
- Minimum 2 years' medical office/reception experience required
- Proficiency in EMR systems (Epic, Athena, or similar)
- Certified Medical Assistant (CMA) or Medical Administrative Assistant preferred
- Strong knowledge of HIPAA compliance and medical terminology
- Exceptional customer service skills with multilingual ability a plus
- High typing speed (60+ WPM) and Microsoft Office expertise