Job Description
Are you an organized, empathetic professional looking to make a difference in patient care?
MediCore Health Systems is currently seeking a dedicated Medical Receptionist to join our dynamic team in Seattle, WA. As the face of our clinic, you will play a crucial role in ensuring our patients receive exceptional service from their very first interaction.
We offer a competitive salary, comprehensive benefits package, and a supportive work environment that values your contribution to the healthcare community. If you are ready to advance your career in a thriving medical facility, we want to hear from you!
Responsibilities
- Patient Relations: Greet patients warmly upon arrival, manage check-in processes, and ensure a positive first impression of the practice.
- Front Desk Operations: Answer incoming calls promptly, redirect inquiries, and handle patient inquiries with professionalism and courtesy.
- Appointment Management: Schedule new patient appointments, confirm existing appointments, and reschedule as necessary using the electronic medical record (EMR) system.
- Administrative Support: Maintain accurate patient records, verify insurance information, and process check-ins and check-outs efficiently.
- Communication: Relay important messages between patients and medical staff and ensure all patient data is entered accurately into the system.
- Inventory & Billing: Assist with processing payments, managing office supplies, and maintaining the reception area in a clean and organized manner.
Qualifications
- Education: High school diploma or GED required; Medical Receptionist certification or associate degree preferred.
- Experience: Minimum of 1-2 years of experience in a medical front desk or administrative role preferred.
- Technical Skills: Proficiency in EMR systems (e.g., Epic, Cerner, AthenaHealth) and Microsoft Office Suite is essential.
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with patients of all backgrounds.
- Attention to Detail: Strong organizational skills with a focus on accuracy in data entry and scheduling.
- Soft Skills: Compassionate demeanor, patience, and the ability to work in a fast-paced, high-volume environment.
- Availability: Must be available to work flexible hours, including some weekends or evenings if required.