Job Description
Join our dynamic healthcare team as a Medical Receptionist at CityMed Health Group! We're seeking a compassionate professional to be the first point of contact for patients in our El Paso clinic. This vital role combines administrative excellence with patient-centered care in a modern, supportive environment.
As a cornerstone of our patient experience, you'll manage daily operations with precision while embodying our commitment to compassionate healthcare. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth in a thriving medical community.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Answer and route incoming calls with exceptional professionalism
- Verify insurance coverage and update patient records accurately
- Schedule appointments while optimizing provider calendars
- Prepare and maintain medical documentation with HIPAA compliance
- Assist patients with billing inquiries and payment processing
- Coordinate with clinical staff to ensure smooth patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency in EMR systems (Epic/Meditech a plus)
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional communication and multitasking abilities
- Professional demeanor with patient-first mindset
- Ability to thrive in fast-paced clinical environments