Job Description
Join our award-winning healthcare team in Greensboro, NC as a Medical Receptionist and become the welcoming face of our practice! We're seeking a compassionate professional to deliver exceptional patient experiences while ensuring seamless clinic operations. Enjoy competitive benefits, ongoing training, and a supportive environment where your contributions directly impact patient care. Apply today to start your rewarding career in healthcare!
Responsibilities
- Manage patient intake, check-in/out processes, and appointment scheduling using EHR systems
- Handle phone communications, triage urgent requests, and maintain accurate medical records
- Verify insurance eligibility, process billing forms, and manage financial transactions
- Prepare examination rooms, sterilize equipment, and assist providers with clinical tasks
- Coordinate referrals, lab results, and prescription refills with healthcare team
- Maintain HIPAA compliance and uphold strict confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (Epic, eClinicalWorks) and MS Office Suite
- Exceptional communication skills and ability to multitask in fast-paced settings
- Knowledge of medical terminology, insurance protocols, and HIPAA regulations
- Strong attention to detail and problem-solving abilities