Job Description
Join our award-winning healthcare team at Oakland Health Partners as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our diverse patient community. This role combines administrative excellence with patient-centered care in a state-of-the-art facility. Enjoy competitive benefits, career development opportunities, and a supportive work environment. Apply today to make a difference in Oakland's healthcare landscape!
Responsibilities
- Manage patient intake, scheduling, and registration using Epic EHR systems
- Verify insurance coverage and collect co-payments accurately
- Coordinate multi-specialty appointments and referrals
- Maintain HIPAA-compliant medical records and documentation
- Handle patient inquiries via phone, email, and in-person with empathy
- Assist with billing processes and claims follow-up
- Collaborate with clinical teams to optimize patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare admin
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environments
- Detail-oriented with high accuracy in data entry
- Current BLS/CPR certification