Job Description
Join our award-winning healthcare team as a Medical Receptionist at Baltimore Health Partners. Be the welcoming face of our practice where compassion meets excellence. We offer a collaborative environment with competitive compensation, comprehensive benefits, and growth opportunities in Maryland's premier healthcare network.
As a key member of our patient services team, you'll ensure seamless patient experiences while supporting clinical operations. Our ideal candidate thrives in fast-paced settings and values the intersection of administrative precision and patient-centered care.
What We Offer:
- Full benefits package including medical/dental/vision
- Tuition reimbursement for healthcare certifications
- 401(k) with employer matching
- Paid time off and holidays
- On-site parking and metro accessibility
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Schedule appointments and coordinate with clinical departments
- Verify insurance information and collect co-pays
- Maintain accurate electronic health records (EHR)
- Coordinate patient flow and minimize wait times
- Handle confidential patient information with HIPAA compliance
- Assist with billing inquiries and documentation
- Collaborate with healthcare providers to optimize operations
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years medical office experience required
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic coding knowledge (ICD-10/CPT) beneficial
- Must pass background check and drug screening