Job Description
Join our award-winning healthcare team as a Medical Receptionist at Raleigh Regional Medical Group. We're seeking a compassionate and organized professional to be the first point of contact for our patients. This role offers competitive pay, comprehensive benefits, and a collaborative environment where you'll make a meaningful impact in patient care. If you thrive in fast-paced settings and value precision, we encourage you to apply today!
Responsibilities
- Manage patient check-in/out procedures and schedule appointments efficiently
- Verify insurance coverage and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle multi-line phone systems with professionalism and empathy
- Process billing forms and manage electronic health records (EHR)
- Assist with patient registration and collect co-payments
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office
- Exceptional communication and multitasking abilities
- Strong attention to detail and problem-solving skills
- Ability to remain calm under pressure during high-volume periods
- Basic knowledge of medical terminology and insurance protocols