Job Description
Join our award-winning healthcare team at Sunrise Medical Center, a leading multi-specialty practice in Albuquerque. We're seeking a compassionate and organized Medical Receptionist to be the first point of contact for our patients. This full-time, direct hire role offers competitive pay, comprehensive benefits, and a supportive work environment where you'll make a real difference in patient care.
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Schedule appointments and coordinate with multiple departments
- Verify insurance coverage and collect co-pays accurately
- Handle patient inquiries with empathy and professionalism
- Maintain organized medical records and confidential documentation
- Assist with medical billing and coding tasks
- Collaborate with clinical staff to optimize patient flow
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of medical reception or healthcare administrative experience
- Proficiency in EMR/EHR systems (Epic/Meditech a plus)
- Strong knowledge of HIPAA compliance protocols
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic medical coding knowledge (ICD-10, CPT)
- Spanish fluency highly desirable