Job Description
Welcome to Metro Atlanta Medical Associates, where we are dedicated to providing exceptional healthcare services to our community. We are currently looking for a Medical Receptionist to join our dynamic team. This is an excellent opportunity for individuals looking to start a career in the healthcare industry. No prior experience is necessary—we provide comprehensive on-the-job training and support to help you succeed.
If you possess a warm personality, excellent organizational skills, and a strong desire to help others, we encourage you to apply today. Be the friendly face our patients see first!
Responsibilities
- Welcoming Patients: Greet patients and visitors warmly upon arrival, ensuring a positive first impression.
- Front Desk Management: Handle daily front desk operations, including answering phones, managing incoming calls, and routing inquiries.
- Scheduling: Schedule patient appointments and manage the calendar to optimize provider availability.
- Patient Intake: Verify patient insurance information, collect co-pays, and complete new patient registrations accurately.
- Record Keeping: Maintain and update patient medical records and ensure confidentiality in accordance with HIPAA regulations.
- Administrative Support: Assist with basic billing inquiries, file management, and maintaining a clean reception area.
- Communication: Communicate effectively with patients, medical staff, and insurance providers to resolve issues promptly.
Qualifications
- Education: High school diploma or GED required.
- Experience: No prior experience required; we value attitude and willingness to learn over specific history.
- Skills: Basic computer proficiency and familiarity with office software (Word, Excel) is preferred.
- Soft Skills: Strong verbal communication, excellent interpersonal skills, and a professional demeanor.
- Work Ethic: Ability to multitask in a fast-paced environment and handle confidential information with discretion.
- Availability: Reliable attendance and flexibility to work varied shifts, including some weekends or evenings if needed.