Job Description
Join Austin Health Partners as a Medical Receptionist and become the welcoming face of our thriving practice! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our healthcare team. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in Austin's top medical district. If you thrive in fast-paced healthcare settings and excel at patient communication, apply today to advance your career!
Responsibilities
- Greet patients warmly, schedule appointments, and manage registration processes
- Verify insurance information and collect co-payments accurately
- Maintain organized patient records using EMR/EHR systems
- Coordinate with clinical staff for seamless patient flow
- Handle multi-line phone systems and triage inquiries
- Process billing forms and maintain HIPAA compliance
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or customer service experience
- Proficiency with EMR/EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to work calmly under pressure in fast-paced environments