Job Description
Join Detroit's premier healthcare team as a Medical Receptionist at Detroit Health Partners! We're seeking a compassionate professional to create exceptional patient experiences while supporting our busy medical practice. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your skills make a real difference. Immediate openings available!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain electronic health records (EHR) systems
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain a clean, organized reception area
- Answer multi-line phone systems with professionalism
- Assist with basic administrative tasks (faxing, copying, filing)
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years medical office/reception experience required
- Proficiency in EHR systems (Epic/Meditech a plus)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Valid Michigan driver's license (if required for travel)