Job Description
We are seeking a dedicated and professional Medical Receptionist to join our thriving healthcare team in Toledo, Ohio. This is a Direct Hire position offering stability, growth potential, and a competitive benefits package. If you thrive in a fast-paced medical environment and have a passion for patient care, we want to hear from you.
Why Join Us?
- Competitive hourly wage ($15.00 - $18.50).
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development opportunities.
Responsibilities
- Greet and check-in patients warmly, verifying insurance information and collecting co-pays accurately.
- Manage the front desk operations, including answering multi-line phones and directing calls efficiently.
- Schedule patient appointments using Electronic Health Records (EHR) software.
- Maintain accurate patient files and medical records in compliance with HIPAA regulations.
- Coordinate with medical staff to ensure smooth office flow and patient throughput.
- Handle incoming correspondence, mail, and faxes promptly.
Qualifications
- High school diploma or GED required; Medical Receptionist certification is a plus.
- Previous experience in a medical front desk or administrative role (1+ years preferred).
- Proficiency with EMR/EHR systems (e.g., AthenaHealth, Epic) is highly desirable.
- Strong interpersonal and communication skills with a focus on customer service.
- Ability to multitask in a busy environment while maintaining a professional demeanor.
- Basic knowledge of medical terminology and insurance verification processes.