Job Description
Join our award-winning healthcare team as a Medical Receptionist at HealthFirst Medical Center! We provide all necessary equipment including ergonomic workstations, advanced scheduling software, and digital check-in tablets. Enjoy a supportive environment where your administrative expertise directly enhances patient care. Competitive benefits package includes health insurance, paid time off, and retirement savings options.
Responsibilities
- Manage patient check-in/out processes using provided digital tablets
- Schedule appointments and maintain electronic health records via EHR systems
- Answer multi-line phone systems with HIPAA-compliant protocols
- Process insurance verifications and billing documentation
- Coordinate with clinical teams to ensure seamless patient flow
- Maintain sterile reception areas and equipment per OSHA standards
- Train on new medical technologies upon hire
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years healthcare reception or administrative experience
- Proficiency with EHR systems (Epic or NextGen a plus)
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional communication and conflict resolution skills
- Ability to operate provided office equipment (printers, scanners, tablets)
- Flexibility to work occasional weekends or holidays
- Basic CPR certification (training provided)