Job Description
Are you a people person looking for a rewarding career in healthcare? Nevada Medical Group is seeking a dedicated and friendly Medical Receptionist to join our dynamic team in the heart of Las Vegas, NV. We offer a supportive environment and the flexibility you need to balance your work and personal life while making a real difference in our patients' lives.
In this role, you will be the first point of contact for our community, ensuring a smooth and welcoming experience from the moment a patient walks through the door. We pride ourselves on our modern facilities and patient-centric approach. If you have a passion for service and excellent organizational skills, we want to hear from you!
Responsibilities
- Greet and check in patients warmly, managing check-in procedures efficiently and professionally.
- Answer incoming calls with a polite and helpful tone, routing inquiries to the appropriate staff members.
- Schedule patient appointments using electronic health record (EHR) systems and coordinate follow-ups.
- Verify patient insurance information and process co-pays and payments accurately.
- Manage front desk inventory and maintain a clean, organized waiting area for visitors.
- Coordinate with medical staff to ensure seamless patient flow throughout the clinic.
- Handle confidential medical records with the utmost discretion and attention to detail.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a medical or customer service setting preferred but not mandatory.
- Proficiency with Microsoft Office Suite and EMR/EHR software (e.g., Epic, AthenaHealth).
- Strong verbal communication and interpersonal skills.
- Ability to multitask and remain calm in a fast-paced, high-volume environment.
- Flexibility to work varied hours, including weekends or evenings.