Job Description
Join a Premier Healthcare Team in San Francisco
Golden Gate Wellness Center is looking for a detail-oriented and empathetic Medical Receptionist to manage our front-of-house operations. In this vital role, you will be the first point of contact for our patients, ensuring their experience is seamless and welcoming.
We are committed to providing top-tier medical services in the Bay Area and need a professional who can thrive in a fast-paced environment while maintaining the highest standards of patient care.
Responsibilities
- Patient Management: Greet patients warmly, verify insurance information, and assist with check-in processes to ensure a smooth arrival experience.
- Scheduling: Manage appointment schedules, coordinate with providers, and handle rescheduling and cancellations efficiently using EHR systems.
- Communication: Answer incoming calls professionally, triage patient inquiries, and relay messages to medical staff promptly.
- Administrative Support: Maintain accurate patient records, update demographic data, and ensure strict adherence to HIPAA compliance standards.
- Billing Assistance: Prepare necessary documents for insurance claims and assist the billing department with patient inquiries.
- Front Desk Operations: Manage office supplies, handle mail, and ensure the reception area is organized and professional.
Qualifications
- Education: High school diploma or GED required.
- Experience: Minimum of 1-2 years of experience as a medical receptionist or in a similar healthcare support role.
- Technical Proficiency: Experience with Electronic Health Records (EHR) software (e.g., Epic, Cerner) is highly preferred.
- Skills: Strong computer skills, including Microsoft Office Suite and data entry.
- Communication: Exceptional interpersonal and verbal communication skills.
- Attributes: Ability to multitask effectively and remain calm under pressure in a busy clinic setting.