Job Description
We are seeking a dedicated and organized Medical Receptionist to join our growing team at Apex Medical Group in Durham, NC. If you are looking for an Immediate Hire opportunity with a supportive environment, we want to meet you.
In this pivotal role, you will be the first point of contact for our patients, ensuring their experience is welcoming and efficient. We offer competitive pay, comprehensive benefits, and a chance to make a real impact in the community.
Responsibilities
- Greet patients warmly upon arrival and manage the front desk reception area efficiently.
- Schedule patient appointments, manage cancellations, and coordinate follow-up visits.
- Answer incoming calls with a professional tone and route inquiries to the appropriate department.
- Verify patient insurance information and process new patient registrations accurately.
- Maintain and update patient records in the Electronic Health Record (EHR) system.
- Handle incoming mail, faxes, and manage inventory for medical supplies.
Qualifications
- High School Diploma or equivalent required; Medical Assistant or Front Office experience preferred.
- Proven experience as a Receptionist or in a medical office setting is highly desirable.
- Proficiency with computer systems, specifically Microsoft Office Suite and EHR software.
- Strong communication and interpersonal skills with a focus on customer service.
- Ability to multitask in a fast-paced environment while maintaining accuracy.
- Certification in Medical Assisting (CMA) or Phlebotomy is a plus.