Job Description
Join Our Dynamic Team at Honolulu Family Clinic!
We are a leading healthcare provider dedicated to delivering exceptional patient care in the heart of Honolulu. We are currently seeking a Reliable and Friendly Medical Receptionist to manage our front desk operations. If you are looking for a stable position with weekly pay and a supportive work environment, this is the opportunity for you.
In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. You will work closely with our medical staff to maintain smooth clinic operations.
Responsibilities
- Front Desk Management: Oversee daily check-in and check-out procedures for all patients with accuracy and speed.
- Patient Greeting: Welcome patients warmly, verify their information, and direct them to the appropriate medical provider.
- Scheduling: Manage the appointment calendar, schedule new patient visits, and handle rescheduling requests efficiently.
- Insurance & Billing: Verify patient insurance eligibility and process co-pays and invoices accurately.
- Communication: Answer incoming phone calls professionally, screen messages, and relay information to medical staff.
- Record Keeping: Maintain accurate and up-to-date patient records and medical filing systems.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Minimum of 1-2 years of experience in a medical receptionist or front desk role.
- Technical Skills: Proficiency with electronic health records (EHR) systems and basic computer skills.
- Knowledge: Familiarity with medical billing, coding, and HIPAA compliance standards.
- Soft Skills: Excellent interpersonal skills, strong verbal communication, and a friendly demeanor.
- Availability: Ability to work flexible hours, including some weekends or evenings.