Job Description
Are you looking for a rewarding career in healthcare but lack experience? We have the perfect opportunity for you!
Valley Health Partners is currently seeking a dedicated and friendly Medical Receptionist to join our growing team in Glendale, AZ. We are proud to offer comprehensive paid training to candidates who are eager to learn and grow within the medical field. If you have excellent communication skills and a professional demeanor, we want to meet you.
As a Medical Receptionist, you will be the first point of contact for our patients, playing a crucial role in our daily operations and patient satisfaction. We provide a supportive environment and the tools you need to succeed.
Responsibilities
- Greet and Welcome Patients: Provide a warm, professional welcome to all patients entering the facility and manage the check-in/check-out process efficiently.
- Phone Management: Answer multi-line phones with a professional tone, screen calls, and route them to the appropriate department or provider promptly.
- Scheduling: Schedule patient appointments, including new patient intakes and follow-ups, using our Electronic Health Record (EHR) system.
- Administrative Support: Manage front desk duties such as filing, data entry, and maintaining patient records in compliance with HIPAA regulations.
- Insurance Verification: Assist in verifying patient insurance information and processing basic administrative paperwork.
- Facility Maintenance: Keep the reception area clean, organized, and welcoming for patients and visitors.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Previous front desk or customer service experience is a plus, but not required as we offer paid training.
- Skills: Basic computer proficiency and ability to learn new software quickly (EHR experience is a bonus).
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Availability: Must be available to work a full-time schedule, including some weekends or evenings as needed.
- Professionalism: Ability to maintain confidentiality and adhere to medical office protocols.