Job Description
Are you a compassionate professional looking to make a meaningful impact in patient care? Greensboro Family Health Partners is seeking a dedicated Medical Receptionist to join our award-winning healthcare team. We pride ourselves on providing high-quality, accessible healthcare to our community and are looking for a friendly face to welcome our patients.
Why Join Us?
- Remote-friendly work options available.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and development.
- A supportive, collaborative team culture.
If you have a passion for healthcare administration and enjoy helping others, we invite you to apply today!
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a welcoming and comfortable environment.
- Manage front desk operations, including answering multi-line phones, routing calls, and managing the switchboard.
- Schedule patient appointments using the Electronic Health Record (EHR) system, ensuring accurate scheduling and follow-ups.
- Verify patient insurance eligibility and collect copayments and payments accurately.
- Maintain strict patient confidentiality and adhere to HIPAA compliance standards at all times.
- Process incoming mail, faxes, and referrals, and manage the filing of medical records.
- Assist in coordinating patient flow to ensure efficient clinic operations.
Qualifications
- High school diploma or GED required; some college or vocational training in medical administration is preferred.
- Previous experience as a Medical Receptionist or Front Desk Administrator is strongly preferred.
- Proficiency in Microsoft Office Suite and Electronic Health Records (EHR) software (e.g., AthenaHealth, Epic).
- Strong communication and interpersonal skills with a focus on exceptional customer service.
- Ability to work in a fast-paced environment with a high volume of patients.
- Knowledge of medical terminology and basic insurance processes is a plus.