Job Description
Join a Dynamic Team in Mesa, AZ!
Are you looking for a rewarding career in healthcare that offers immediate opportunities? Mesa Family Healthcare is currently seeking a dedicated and organized Medical Receptionist to join our front office team. If you are ready to start tomorrow and make a real difference in patients' lives, we want to hear from you.
We pride ourselves on providing top-tier patient care and are looking for someone who embodies professionalism, empathy, and efficiency. As a Medical Receptionist, you will be the face of our practice, ensuring a welcoming environment for every visitor.
Responsibilities
- Greet and Welcome Visitors: Provide a warm and professional welcome to patients and visitors, managing the front desk reception area.
- Schedule Appointments: Manage the appointment calendar using electronic health records (EHR) software to ensure optimal provider schedules.
- Manage Inbound Calls: Answer phones professionally, screen calls, take messages, and redirect inquiries appropriately.
- Patient Intake: Collect patient demographics and insurance information accurately and verify insurance eligibility prior to appointments.
- Administrative Support: Handle mail, filing, faxing, and basic data entry tasks to keep the office running smoothly.
- Financial Coordination: Process co-pays and collect payments efficiently while maintaining strict confidentiality.
Qualifications
- High School Diploma or GED: Required; some college or medical office experience is preferred.
- Previous Experience: Minimum of 1-2 years of experience in a medical or dental front desk environment is highly desired.
- Computer Proficiency: Must be comfortable navigating Windows-based operating systems and EMR/EHR software (e.g., Epic, AthenaHealth).
- Communication Skills: Excellent verbal and written communication skills with a focus on customer service.
- Attention to Detail: Ability to accurately manage patient records and billing information.
- Professionalism: Ability to maintain a professional demeanor under pressure and in a busy environment.