Job Description
Welcome to MediCare Connect, a leading healthcare provider committed to excellence in patient care. We are currently seeking a dedicated and friendly Medical Receptionist to join our dynamic team in San Jose, CA.
We understand the importance of work-life balance and financial stability, which is why we offer a competitive Weekly Pay structure to all our employees. If you have a passion for healthcare and excellent organizational skills, we want to meet you.
Why You'll Love Working With Us:
- Weekly Paychecks: Enjoy the peace of mind that comes with getting paid on time, every single week.
- Competitive Compensation: Earn between $22.00 and $26.00 per hour based on experience.
- Comprehensive Benefits: Access to health, dental, and vision insurance after 90 days.
- Professional Development: Ongoing training and opportunities for career advancement.
As the face of our clinic, you will ensure every patient feels valued and welcomed.
Responsibilities
- Manage the front desk operations, greeting patients and visitors warmly and professionally upon arrival.
- Perform patient check-in processes, verifying insurance information, and collecting co-pays accurately and efficiently.
- Schedule patient appointments using the practice management software and confirm upcoming visits via phone or email.
- Answer incoming calls, route messages to the appropriate staff members, and manage the clinic’s voicemail system.
- Update and maintain accurate patient records in the Electronic Medical Records (EMR) system.
- Assist with medical billing inquiries and provide general information regarding clinic policies and procedures.
- Keep the reception area clean, organized, and stocked with necessary office supplies.
Qualifications
- High School Diploma or GED required; prior experience in a medical or customer service role is preferred.
- Proficiency in Electronic Medical Records (EMR) and practice management software (e.g., Epic, AthenaHealth, Cerner).
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Excellent organizational skills and attention to detail when handling sensitive patient data.
- Bilingual (Spanish) is a plus but not mandatory.
- Ability to multitask effectively in a fast-paced healthcare environment.
- Certification in Medical Reception or Front Desk Support is a bonus.