Job Description
We are seeking a highly organized and welcoming Medical Receptionist to join our dynamic healthcare team in Scottsdale, AZ. We are proud to offer comprehensive paid training for the right candidate, providing you with the skills and confidence needed to succeed in the medical field.
In this role, you will be the face of our practice, ensuring a seamless experience for our patients while managing the front desk operations. If you are looking for a stable career in healthcare with opportunities for growth, apply today!
Responsibilities
- Greet and Welcome Patients: Provide a warm, professional welcome to all visitors and ensure a positive first impression of our clinic.
- Schedule Appointments: Manage patient calendars using electronic health record (EHR) systems, including booking new patients and managing follow-ups.
- Insurance Verification: Verify patient insurance coverage and benefits prior to appointments to ensure a smooth check-in process.
- Front Desk Operations: Handle patient check-in/check-out procedures, collect copays, and process payments accurately.
- Phone Support: Answer incoming calls professionally, directing inquiries to the appropriate staff member and taking accurate messages.
- Record Management: Maintain patient records and ensure confidentiality in accordance with HIPAA guidelines.
Qualifications
- Education: High school diploma or GED required; certification in Medical Reception is a plus.
- Experience: Previous experience in a medical office or front desk role is preferred but not mandatory for our paid training program.
- Skills: Strong computer proficiency with MS Office and EHR systems (training provided).
- Communication: Excellent verbal and written communication skills with a patient-first attitude.
- Ability to multitask in a fast-paced environment while maintaining a professional demeanor.