Job Description
Are you looking to start a rewarding career in the healthcare industry? St. Paul Family Health Center is currently seeking a friendly and organized Medical Receptionist to join our dynamic team. We are proud to offer a supportive environment where no prior experience is required—just a willingness to learn and grow.
In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. We provide comprehensive on-the-job training to help you succeed. If you have a positive attitude and a passion for helping others, we want to meet you!
Responsibilities
- Greet Patients: Welcome visitors and patients warmly, managing the front desk with a smile.
- Scheduling: Manage the appointment calendar, rescheduling as needed, and send reminder notifications.
- Phone Support: Answer incoming calls professionally and direct them to the appropriate department.
- Intake: Collect patient information, insurance details, and verify medical histories accurately.
- Administrative Tasks: Handle basic data entry, file management, and maintain a tidy reception area.
- Billing Support: Assist patients with simple billing inquiries and insurance verification.
Qualifications
- Education: High school diploma or GED equivalent.
- Experience: No prior medical experience required. Previous customer service or front desk experience is a plus but not mandatory.
- Skills: Basic computer proficiency (Microsoft Office Suite) and typing skills.
- Communication: Excellent verbal and written communication skills.
- Professionalism: A professional appearance and a polite, patient demeanor.
- Reliability: Ability to work full-time hours with punctuality.