Job Description
Join our award-winning healthcare team in Toledo! CityMed Healthcare is urgently seeking a compassionate Medical Receptionist to be the first point of contact for our patients. If you thrive in fast-paced environments and excel at creating welcoming experiences, apply today!
We offer competitive compensation, comprehensive benefits, and opportunities for career advancement. Our state-of-the-art facility is centrally located with free parking and flexible scheduling options.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule and confirm appointments using our EHR system (Epic experience preferred)
- Answer multi-line phones and triage patient inquiries
- Verify insurance coverage and collect co-pays accurately
- Maintain organized medical records and documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with basic administrative tasks (faxing, filing, data entry)
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of medical office/reception experience
- Proficiency with EHR systems and MS Office Suite
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Positive attitude with problem-solving mindset
- Valid Ohio driver's license if required for travel between sites