Job Description
Join our award-winning healthcare team in Charlotte, NC as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for patients. Enjoy a modern, supportive environment with all equipment provided – no need to bring your own devices or tools. This role offers competitive benefits, career growth opportunities, and the chance to make a real difference in patients' lives.
Why Join Us?
- State-of-the-art equipment and technology provided
- Comprehensive health and wellness benefits
- Professional development opportunities
- Collaborative team culture
Responsibilities
- Manage patient intake, scheduling, and registration using our EHR system
- Answer multi-line phone system and triage patient inquiries
- Collect and verify insurance information and patient demographics
- Maintain organized medical records and documentation
- Coordinate with clinical staff to ensure smooth patient flow
- Process payments and manage billing inquiries
- Assist with administrative tasks as assigned
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional communication and customer service skills
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor