Job Description
Are you a compassionate professional looking to make a real impact in healthcare?
We are seeking a detail-oriented and friendly Medical Receptionist to join our growing team in Nashville, TN. As the first point of contact for our patients, you will play a pivotal role in ensuring a welcoming and efficient experience.
In addition to a competitive salary, we are excited to offer a $2,000 Sign-On Bonus to qualified candidates who join our team. If you thrive in a fast-paced environment and have a passion for patient care, we want to meet you!
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all patients upon arrival and manage the check-in process.
- Scheduling: Manage appointment calendars, reschedule appointments, and send automated reminders to patients.
- Insurance Verification: Verify patient insurance coverage and explain benefits to ensure smooth financial transactions.
- Communication: Answer incoming calls professionally, route messages to appropriate staff, and handle basic inquiries.
- Administrative Support: Maintain accurate patient records, file medical charts, and keep the reception area organized and clean.
- Revenue Cycle: Assist with collecting copays and processing payments at the front desk.
Qualifications
- Education: High school diploma or GED required; Medical receptionist certification is a plus.
- Experience: Minimum of 1-2 years of experience in a medical front desk or administrative role.
- Technical Skills: Proficiency with EMR/EHR systems (e.g., Athenahealth, Epic, or Practice Fusion).
- Soft Skills: Excellent verbal and written communication skills; ability to multi-task in a busy environment.
- Professionalism: Strong customer service orientation and the ability to handle sensitive patient information with strict confidentiality (HIPAA compliance).